Collection General

Operation - Full Time

Jakarta

Job Description

  • Monitor accounts to identify outstanding debts

  • Investigate historical data for each debt or bill

  • Find and contact clients to ask about their overdue payments

  • Take actions to encourage timely debt payments

  • Process payments and refunds

  • Resolve billing and customer credit issues

  • Update account status records and collection efforts

  • Report on collection activity and accounts receivable status

Job Requirement

  • Proven experience as a Collection Specialist or similar role

  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)

  • Familiarity with laws related to debt collection (Field Collection)

  • Working knowledge of MS Office and databases

  • Comfortable working with targets

  • Patience and ability to manage stress

  • Excellent communication skills (written and oral)

  • Skilled in negotiation

Benefit

  • Enjoy Start-Up perks (our lounge area, casual outfit, no working hour, able to work remotely and many more)

  • Competitive salary package and benefit from a tailored career development path

  • Unlimited annual leave

  • Work side by side with some of the brightest minds in our industry

  • THR (Holiday Allowance), 1 time salary

Interested? Send your CV to talent@awantunai.com